Shipping Plicy

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Rates

• Free standard shipping is available on all orders over $47.99

• Orders under $47.99 are subject to a flat shipping fee of $5.98

Shipping Areas

We currently ship to worldwide. Delivery to remote locations may take slightly longer.

Estimated Delivery Time

Standard shipping typically takes 3-7 business days after your order has been shipped (delivery times may vary depending on the destination).

Order Tracking

Once your order has shipped, you will receive an email with a tracking link so you can follow your package every step of the way.

International Orders

For international shipments, please note that any customs duties, taxes, or brokerage fees are the responsibility of the customer.

Address Changes

If you need to change your shipping address, please contact us as soon as possible at customer@kenwoodi.com. Once an order has been shipped, we may not be able to modify the address.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately, and we will do our best to assist you.

If you have any questions, feel free to email us at customer@kenwoodi.com. We look forward to hearing from you!